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Product Support

You can reach out to us by submitting an enquiry in the support form below. Once the form has been submitted, we will get back to you within three business days. For urgent enquiries, warranty information, technical support and spare parts assistance, please contact us:

Customer Service: 877-663-8396
Fax: 217-324-4396

Technical Support: 1-877-663-8396

Hours of Operation: Monday – Friday 7:30 am – 4:30 pm CST

To see information about our most frequently asked questions click here

Tips for completing this form: Please fill out as many fields as possible. The more details you add, the quicker we can respond with an accurate answer.

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SUPPORT FORM