If you’re not satisfied with your purchase, SIERRA may allow you to return your product for a full refund of the product value within 30 days of your purchase, provided it has not been customized, is unused, and is still in its original packaging. All requests for returns must be made in accordance with our Terms and Conditions.
Please note shipping fees are not refundable.
Return Policy
- To be eligible for a 30-day return, the following criteria must be met:
- All returns must be related to a sierraparts.com order. SIERRA does not offer returns on items purchased outside of sierraparts.com.
- All returns must be processed online by use of our returns form within 30 days of the original purchase.
- Any shipping costs from the original order are non-refundable.
- Any additional return shipping costs are non-refundable.
- All merchandise must be unused and undamaged and returned in its original packaging.
- Once your return has been received, please allow up to 15 business days to process your refund. Net refunds will be returned to the original form of payment. SIERRA does not offer store credit or gift cards for returned products. SIERRA does not accept returns on customized products.
- For exchanges, please return your item(s) for a full refund and re-place an order on sierraparts.com for the correct item.
- SIERRA does not price match with dealers or competitors.
Any approved warranty exchanges must be requested separately through our Warranty Form.